Return and Refund Policy
OVERVIEW
At VegetabaleBazar , we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help. Please review our return policy below to ensure a smooth return process.
ELIGIBILITY FOR RETURNS
To be eligible for a return, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- The return request must be made within1-2 days of receiving the item.
Certain types of goods are exempt from being returned, including:
- Perishable items (e.g., food, flowers, newspapers, or magazines)
- Custom-made or personalized products
- Downloadable software products
- Health and personal care items (e.g., intimate or sanitary goods)
- Gift cards and non-returnable promotional items
RETURN PROCESS
To initiate a return, please follow these steps:
- Contact our customer service team at skraga885@gmail.com / 7386443715 within1-2days of receiving your order to request a return authorization.
- Once your return is authorized, you will receive instructions on how to ship the item back to us.
- You are responsible for covering the cost of return shipping unless the item was damaged or defective upon arrival.
Please note that we must receive your returned item within1-2days of return authorization.
REFUNDS
Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If your return is approved, a refund will be processed to your original payment method within 1-2days
Please note that shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., damaged, defective, or incorrect item).
Refunds may take 1-2days to appear in your account, depending on your payment provider.